Leadership & Management

This course is ideal for any administrator, office manager or personal assistant wishing to enhance their general effectiveness, confidence and communication skills.

This course is ideal for line managers with the responsibility for undertaking performance management reviews, and anyone else who is responsible for monitoring and encouraging employee development.

This course is ideal for line managers who want to improve their coaching and mentorship skills, getting the best out of team members and themselves.

This course is ideal for anyone who wants to improve their understanding of equality, diversity and Inclusion (EDI), with a focus on how to incorporate best practice within the workplace.

This change management training course is for anyone who has responsibility for managing change and negotiating a successful acceptance of the situation.

This interactive conflict management and resolution training course is ideal for anyone who wants to develop the knowledge, skills and confidence to identify and deal effectively with workplace tensions and conflict.

This course is aimed at anyone who’s new to the role of management, or existing first line managers and supervisors with little or no management experience.

Our Managing Poor Performance and Difficult Behaviour course is ideal for managers and HR professionals who want to develop better techniques for managing employees.

Attending this course will equip the Remote Leader with the skills necessary to motivate, engage and manage a virtual or distant team on a day to day basis.

Our Chairing Effective Meetings course is ideal for anyone with the responsibility for chairing or managing meetings, or who facilitates discussions within their business.

The Problem Solving and Strategic Decision Making course is ideal for managers and directors who want to explore new problem solving techniques, and who are serious about driving creativity in their organisations.

Our Interviewing Skills for Managers course is best suited to managers or HR professionals who undertake interviews for recruitment, appraisals or disciplinary hearings.

Our Directors – Roles and Responsibilities course is ideal for new directors, as well as current directors who are looking to improve in their role, or simply rethink the way they lead their businesses and perform their duties.

This Management Development Programme is designed for middle and experienced managers looking to expand their confidence, knowledge and leadership skills.

This course is ideal for middle Managers who are looking to gain a suite of new skills and techniques, as well as improving their current abilities.

This course is ideal for team leaders, section leaders, supervisors and first line managers who want to improve every facet of their work.

This course is ideal for managers and staff who have access to personal data and are responsible for making decisions on how the data is used.

This course is best suited to team leaders, section leaders, supervisors and first line managers, as well as anyone else who is charged with leading a group or team.

Our workplace investigations training course will be of particular value to managers, team leaders and other personnel responsible for conducting workplace investigations and/or hearing grievance and disciplinary cases.

This course is ideal for anyone who requires an understanding of basic financial principles and financial information. The skills taught by this course will help you to better understand finance as it applies to businesses, and inform better decision making on a day-to-day basis.

The Senior Leadership Development Programme is ideal for all Senior Managers, Directors and Heads of Department, as well as anyone who has experience in a senior management role. Candidates should be open to expanding their expertise, sharing their experiences and accepting feedback in order to develop their leadership skills.

Our Managing Challenging Conversations course is ideal for managers who want to develop better techniques for tackling those difficult discussions. All of our learners will benefit from a better understanding of the issues that can spark heated or emotional exchanges, and discover ways to tackle those difficult conversations whilst communicating effectively.